Most homeowners have some concerns when it comes to hiring home improvement professionals. Some are afraid of overpaying, some worry that they’re hiring an unqualified professional, and others wonder about the character of the individuals they’re inviting into their homes. Asking these ten questions can help alleviate all of these concerns.
1. How long have you been in the business or working in the industry?
Look for a credible track record and successful work experience.
2. Are you licensed, insured and bonded?
At the very least, make sure your pro is licensed and carries worker’s comp and liability insurance. Bonding is not a universal requirement. Think of bonding as homeowner insurance that protects you in case of an incomplete job.
3. Do you guarantee your work in writing?
While a verbal guarantee is nice, it offers no guarantees that the contractor will actually stand behind his work. Draft a written guarantee that states exactly what is and isn’t covered.
4. Can you provide references?
Ratings and reviews are a great resource, especially when coupled with references from previous customers. Ask your contractor to provide a list of references. Don’t hire pros who can’t offer references.
5. Do you pull all the required permits?
Failing to pull the required permits can cost you big time. Have your contractor pull the necessary paperwork and permits to get your job started. If your contractor is hesitant, find a new pro.
6. Who will be managing the project?
If your contractor isn’t in charge of your job, insist on meeting the project manager to ensure he measures up to your standards.
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